At BraveRave, our name encapsulates our essence – a fusion of bravery and innovation in the dynamic world of iGaming. Our foundations are built upon a team that doesn't just work; we thrive together in a culture that believes in the power of the right people to forge exceptional outcomes.
At BraveRave, our geographical canvas is as vast as the opportunities it presents. From the bustling markets of South Asia to the dynamic economies of Africa, the strategic terrains of the CIS, and the historic expanse of Eastern Europe, our services echo across diverse socio-economic landscapes.
BraveRave excels in operational excellence, offering a comprehensive approach that covers everything from precise product management to seamless operations. Our versatile teams handle fraud, payments, and customer service, providing efficiency and multilingual support for a global audience. Our headquarters drive CRM, Performance Marketing, and Product Development, ensuring unbeatable technical prowess. Our scalable products serve as a blueprint for success, accommodating businesses of all sizes. With robust systems for customer verification, lifecycle management, and anti-fraud measures, we've built a resilient operational ecosystem.
At BraveRave, data is more than a resource; it's the cornerstone of our strategic vision. We harness the power of data with precision, turning it into actionable intelligence. Our Data Analysis expertise goes beyond numbers to create success stories by optimizing SLAs for Payments, Customer Support, Conversions, Retention, and more. It affects and shapes the future product. We don't just optimize performance; we shape experiences, manage risks, and pave the way to profitability. Our data-driven strategies streamline operations, personalize customer interactions, and inform decision-making, guiding us on a path to excellence.
In the realm of iGaming, marketing is the pulsating heart of growth, and at BraveRave, we are growth connoisseurs. Our expertise covers a 360-degree spectrum of marketing avenues, including Media buying, Affiliate marketing, SEO, and Brand marketing. From idea conception to captivating creative design and optimized product deployment, our partnership with your brand is all-encompassing. We harness a wide array of digital tools, such as SEO, Google Ads, Ad Networks for PPC, Email marketing, SMS marketing, Google Trends, Google Analytics, Ahrefs, Serpstat, AdHeart, Tableau, and Facebook Pixel Helper, among others. Our dedicated experts tirelessly refine your marketing campaigns, leveraging every available tool to deliver unparalleled results. With BraveRave, your marketing is not just a strategy; it's a stroke of ingenuity.
At BraveRave, we believe that your users are not just customers; they're the very essence of our partnership. Our dedication to customer service and relationship management is unwavering, as we deploy a plethora of products designed to enhance user experience and fortify brand loyalty.
Our multilingual support team speaks the language of your customers, literally, with proficiency in Hindi, English, Portuguese, French, Swahili, Spanish, German, and Turkish. With over 3 million inbound tickets resolved and a 95% satisfaction score, our team of 70+ full-time agents is not just efficient; they're a beacon of excellence.
From inbound and outbound communication, VIP management, iGaming staff training, to technical support, our services are not just diverse; they're tailored to encapsulate every facet of customer engagement, ensuring that your brand isn't just heard; it's revered.
Welcome to the BraveRave realm, where iGaming content isn't just played; it's experienced. We understand that content is the sovereign of the digital domain, a potent force that propels brands into the limelight. Our B2C brands, 9winz and DesiDice, are testament to this philosophy, delivering a gaming experience that's not just enjoyable; it's unforgettable.
Our content suite is an amalgamation of live games, slots, crash games, and more, crafted by the most esteemed names in gaming. But we don't just provide content; we curate experiences, ensuring that every interaction with our games is a narrative worth telling.
At BraveRave, we're not just providers; we're pioneers, committed to delivering content that resonates, engages, and captivates.
In the world of iGaming, technology is the weaver that brings visions to life. At BraveRave, our tech stream is a testament to our commitment to excellence, innovation, and agility. Our internal tech team has conceived platforms like Hipp CRM, designed to manage an array of customer support activities, and an Affiliate platform to manage partner registrations, business modalities, and product diversification.
Our tech ethos is about breaking barriers and setting new benchmarks. From creating robust iGaming platforms to integrating features that enhance player engagement, we don't just follow trends; we define them.
In the BraveRave tech stream, quality isn't just a criterion; it's a creed. We believe in engineering products that don't just meet expectations; they surpass them, ensuring that every solution we provide is not just a service; it's a revolution.